ChewChatter Privacy Policy
Last Updated: 10 October 2024
1. Introduction
Prolific and Co (Pty Ltd) ("we," "our," or "us") operates the ChewChatter platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Service").
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
2. Information We Collect
We collect information that you provide directly to us when using the Service:
2.1. Personal Information:
- Name
- Email address
- Phone number
- Address (for business owners)
2.2. Profile Information:
- User preferences
- Dietary restrictions
- Reviews and ratings
2.3. Business Information (for business owners):
- Business name
- Business address
- Menu items
- Business description
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Communicate with you about products, services, offers, and events
- Monitor and analyze trends, usage, and activities in connection with our Service
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize and improve the Service and provide content or features that match user profiles or interests
4. Sharing of Your Information
We may share your information in the following situations:
4.1. With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us.
4.2. Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4.3. With Your Consent: We may disclose your information for any other purpose with your consent.
4.4. Legal Requirements: We may disclose your information where required to do so by law or subpoena or if we reasonably believe that such action is necessary to comply with the law and the reasonable requests of law enforcement.
5. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
6. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information:
- The right to access, update or to delete the information we have on you
- The right of rectification
- The right to object
- The right of restriction
- The right to data portability
- The right to withdraw consent
If you wish to exercise any of these rights, please contact us using the information provided at the end of this Policy.
7. Children's Privacy
Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
9. Third-Party Services
Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
10. Contact Us
If you have any questions about this Privacy Policy, you can contact us:
- By email: imraan@prolificsolutions.co.za